Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Thule Removable Roof Rack and Crossbar System

                  Thule Removable Roof Rack and Crossbar System

                  SKU: VNC3Z7855100A

                  $769.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2024 Leer Group Iconic Silver Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code JS - NON-RETURNABLE

                  Super Duty® 2023-2024 Leer Group Iconic Silver Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code JS - NON-RETURNABLE

                  SKU: VPC3Z99501A42FD

                  $4,179.00+ $266.00 Installation

                  Super Duty 2005-2023 18x8" Matte Black Wheel Kit

                  Super Duty 2005-2023 18x8" Matte Black Wheel Kit

                  SKU: M1007K1808SD

                  $1,300.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  ARB Dual Portable Air Compressor

                  ARB Dual Portable Air Compressor

                  SKU: M1830DAC

                  $975.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Super Duty 2022-2025 LED Warning Strobes - Amber Only, For Vehicles With Upfitter Switches - For Fleet Use Only

                  Super Duty 2022-2025 LED Warning Strobes - Amber Only, For Vehicles With Upfitter Switches - For Fleet Use Only

                  SKU: VPC3Z13C788A

                  $659.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Bushwacker Black Textured Finish Pocket Style Fender Flare Kit - Preassembled 4-Piece Kit

                  Super Duty 2023-2025 Bushwacker Black Textured Finish Pocket Style Fender Flare Kit - Preassembled 4-Piece Kit

                  SKU: VPC3Z16268A

                  $599.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Super Duty® 2023-2025 Leer Group Oxford White Cab High Commercial Bed Cap with Roof Rack for 6.75 Bed - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Oxford White Cab High Commercial Bed Cap with Roof Rack for 6.75 Bed - NON-RETURNABLE

                  SKU: VPC3Z99501A42J

                  $5,799.00+ $140.00 Installation

                  ARB 47 QT FRIDGE/FREEZER

                  ARB 47 QT FRIDGE/FREEZER

                  SKU: M1830FRIDGE47

                  $1,050.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Trailer Mounted Camera & TPMS without Pro Trailer Backup Assist

                  Super Duty 2017-2022 Trailer Mounted Camera & TPMS without Pro Trailer Backup Assist

                  SKU: LC3Z1A189DH

                  $910.00

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