Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  NOCO GB-40 Battery Jump Start Pack

                  NOCO GB-40 Battery Jump Start Pack

                  SKU: VJL3Z10A765AS

                  $139.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 5.0 Smart Battery Charger & Maintainer

                  Ford Performance 5.0 Smart Battery Charger & Maintainer

                  SKU: M10300FP

                  $120.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Black 2pc Front All Weather Rubber Floor Mats

                  Super Duty 2017-2022 Black 2pc Front All Weather Rubber Floor Mats

                  SKU: HC3Z2513086CB

                  $110.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
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                  SuperCrew Chrome Front/Rear Window Air Deflectors 4pc Set

                  SuperCrew Chrome Front/Rear Window Air Deflectors 4pc Set

                  SKU: VFL3Z18246F

                  $169.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
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                  TruXedo Cargo Bed Sling Organizer

                  TruXedo Cargo Bed Sling Organizer

                  SKU: VJL3Z54550A66A

                  $189.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
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                  Super Duty DRW 2017-2022 Molded Black Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Molded Black Splash Guards Rear Pair

                  SKU: LC3Z16A550AA

                  $110.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
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                  SuperCab Chrome Side Window Air Deflectors

                  SuperCab Chrome Side Window Air Deflectors

                  SKU: VFL3Z18246B

                  $149.00

                  Shipping: Ships by Apr 5
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                  Super Duty 2017-2022 UVS100 Custom Sunscreen

                  Super Duty 2017-2022 UVS100 Custom Sunscreen

                  SKU: VJC3Z78519A02A

                  $109.00

                  Shipping: Ships by Apr 5
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                  Remote Start System 1-Button Fob (2-Pack)

                  Remote Start System 1-Button Fob (2-Pack)

                  SKU: JS7Z15K601C

                  $120.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
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