Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Thule OverCast Awning

Thule OverCast Awning

SKU: VKB3Z99000C38FB

$639.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Super Duty 2005-2020 WARN® Locking Hubs

Super Duty 2005-2020 WARN® Locking Hubs

SKU: M1104SD

$520.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Ford Performance Parts by RIGID® F-Series Off-Road Fog Light Kit

Ford Performance Parts by RIGID® F-Series Off-Road Fog Light Kit

SKU: M15200KFSFL

$545.00

Shipping: Ships by Dec. 31

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Super Duty 2022-2025 Decked Drawer System for 6.75 ft Bed

Super Duty 2022-2025 Decked Drawer System for 6.75 ft Bed

SKU: VPC3Z15600A04A

$2,149.00

Pickup Required

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Super Duty 2017-2025 Chrome Bed Rails for 6.75' Bed

Super Duty 2017-2025 Chrome Bed Rails for 6.75' Bed

SKU: VHC3Z9955200A

$539.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Super Duty Platinum 2017-2025 Premium Soft Roll Up Tonneau Cover for 8.0' Bed

Super Duty Platinum 2017-2025 Premium Soft Roll Up Tonneau Cover for 8.0' Bed

SKU: VJC3Z99501A42F

$529.00

Pickup Required

Pickup: Free at Dealer

Super Duty 2005-2023 18x8" Matte Black Wheel Kit

Super Duty 2005-2023 18x8" Matte Black Wheel Kit

SKU: M1007K1808SD

$1,300.00

Pickup Required

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Super Duty 2017-2022 Stowable Single Bed Loading Ramp

Super Duty 2017-2022 Stowable Single Bed Loading Ramp

SKU: HC3Z99286F56B

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Super Duty SuperCab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 8.0' Bed

Super Duty SuperCab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 8.0' Bed

SKU: VHC3Z9910146L

$609.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

...

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