Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Yakima Rack Mounted Lockable Cargo Box

Yakima Rack Mounted Lockable Cargo Box

SKU: VKB3Z7855100FB

$769.00

Pickup Required

Pickup: Free at Dealer

Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

SKU: VKB3Z7855100L

$839.00

Pickup Required

Pickup: Free at Dealer

Super Duty Regular Cab 2017-2025 Black 5" Step Bars

Super Duty Regular Cab 2017-2025 Black 5" Step Bars

SKU: HC3Z16450FA

$560.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Super Duty 2023-2025 Leer Group Black Hard Folding 4 Panel Tonneau/Bed Cover 6.75ft

Super Duty 2023-2025 Leer Group Black Hard Folding 4 Panel Tonneau/Bed Cover 6.75ft

SKU: VPC3Z99501A42A

$1,669.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Thule Removable Roof Rack and Crossbar System

Thule Removable Roof Rack and Crossbar System

SKU: VNC3Z7855100A

$769.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Super Duty 2023-2025 REV Hard Folding Black Tonneau/Bed Cover for 8' Styleside Bed

Super Duty 2023-2025 REV Hard Folding Black Tonneau/Bed Cover for 8' Styleside Bed

SKU: VPC3Z99501A42H

$1,319.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Super Duty 2023-2025 Air Design® Fender Flare Kit SuperBolt 4-Piece Set 6.75 ft Bed

Super Duty 2023-2025 Air Design® Fender Flare Kit SuperBolt 4-Piece Set 6.75 ft Bed

SKU: VPC3Z16268F

$739.00

Pickup Required

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Super Duty 2017-2025 TPMS Trailer Sensor Kit w/ Pro Trailer Backup Assist

Super Duty 2017-2025 TPMS Trailer Sensor Kit w/ Pro Trailer Backup Assist

SKU: LC3Z1A189BH

$630.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Super Duty Platinum 2017-2025 Premium Soft Roll Up Tonneau Cover for 8.0' Bed

Super Duty Platinum 2017-2025 Premium Soft Roll Up Tonneau Cover for 8.0' Bed

SKU: VJC3Z99501A42F

$529.00

Pickup Required

Pickup: Free at Dealer

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