Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Super Duty Super & Crew Cab 2017-2022 3pc All Weather Floor Liner Tray

Super Duty Super & Crew Cab 2017-2022 3pc All Weather Floor Liner Tray

SKU: HC3Z2613300BA

$205.00

Shipping: Ships by Dec. 8

Pickup: Free at Dealer

Super Duty 2020-2024 Gooseneck Trailer Hitch Kit 27,500 lbs. GTWR

Super Duty 2020-2024 Gooseneck Trailer Hitch Kit 27,500 lbs. GTWR

SKU: LC3Z19F503A

$375.00

Shipping: Ships by Dec. 8

Pickup: Free at Dealer

Seat Covers, Rear Pet Floor Hammock

Seat Covers, Rear Pet Floor Hammock

SKU: VML3Z16123A00A

$259.00

Shipping: Ships by Dec. 8

Pickup: Free at Dealer

HD Dashcam with IR Interior Facing Camera Bundle, 2019-2025.

HD Dashcam with IR Interior Facing Camera Bundle, 2019-2025.

SKU: VHL3Z19G490J

$309.00

Shipping: Ships by Dec. 8

Pickup: Free at Dealer

Super Duty 2023-2024, Lighted Ford Oval, Front LED for Vehicles w/Front Camera

Super Duty 2023-2024, Lighted Ford Oval, Front LED for Vehicles w/Front Camera

SKU: VPC3Z8A224DB

$309.00

Shipping: Ships by Dec. 8

Pickup: Free at Dealer

Super Duty 2017-2024 Bed Mat for 8.0' Bed

Super Duty 2017-2024 Bed Mat for 8.0' Bed

SKU: HC3Z99112A15B

$210.00

Shipping: Ships by Dec. 8

Pickup: Free at Dealer

Super Duty 2023-2024 Console Vault® In-Vehicle Safe

Super Duty 2023-2024 Console Vault® In-Vehicle Safe

SKU: VPC3Z7806202A

$359.00

Shipping: Ships by Dec. 8

Pickup: Free at Dealer

Covercraft SuperCrew Rear Row Seat Covers 60/40 w/ Armrest in Charcoal

Covercraft SuperCrew Rear Row Seat Covers 60/40 w/ Armrest in Charcoal

SKU: VML3Z2663812C

$279.00

Shipping: Ships by Dec. 8

Pickup: Free at Dealer

Yakima Roof Mounted Ski/Snowboard Rack

Yakima Roof Mounted Ski/Snowboard Rack

SKU: VKB3Z7855100E

$389.00

Shipping: Ships by Dec. 8

Pickup: Free at Dealer

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