Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Yakima Tailgate Bike Carrier for 5 Bikes

Yakima Tailgate Bike Carrier for 5 Bikes

SKU: VKB3Z9955100E

$199.00

Shipping: Ships by Dec. 8

Pickup: Free at Dealer

Super Duty 2017-2022 Front 2pc All Weather Floor Liner Tray

Super Duty 2017-2022 Front 2pc All Weather Floor Liner Tray

SKU: HC3Z2513086BA

$140.00

Shipping: Ships by Dec. 8

Pickup: Free at Dealer

Super Duty SuperCab & Crew Cab 2017-2022 3pc All Weather Rubber Floor Mats

Super Duty SuperCab & Crew Cab 2017-2022 3pc All Weather Rubber Floor Mats

SKU: HC3Z2613300KA

$150.00

Shipping: Ships by Dec. 8

Pickup: Free at Dealer

Off-Road Assistance Kit With Ford Logo

SKU: VNK4Z19F515A

$199.00

Shipping: Ships by Dec. 8

Pickup: Free at Dealer

Super Duty 2023-2024 Regular Cab Black 2-Piece Front Tray Style Floor Liner for Carpet Flooring

Super Duty 2023-2024 Regular Cab Black 2-Piece Front Tray Style Floor Liner for Carpet Flooring

SKU: PC3Z2513086AA

$135.00

Shipping: Ships by Dec. 8

Pickup: Free at Dealer

Super Duty SuperCab 2011-2016 3pc All Weather Rubber Floor Mats

Super Duty SuperCab 2011-2016 3pc All Weather Rubber Floor Mats

SKU: DC3Z2813300A

$150.00

Shipping: Ships by Dec. 8

Pickup: Free at Dealer

Remote Start System 2-Button Fob with Confirmation, 2018-2025.

Remote Start System 2-Button Fob with Confirmation, 2018-2025.

SKU: JS7Z15K601B

$120.00

Shipping: Ships by Dec. 8

Pickup: Free at Dealer

Black Heavy Duty Splash Guards Rear Pair for SRW

Black Heavy Duty Splash Guards Rear Pair for SRW

SKU: CL3Z16A550V

$110.00

Shipping: Ships by Dec. 8

Pickup: Free at Dealer

Super Duty DRW 2011-2024 Splash Rear Guard Pair w/ Black Ford Logo

SKU: HC3Z16A550J

$170.00

Shipping: Ships by Dec. 8

Pickup: Free at Dealer

19 - 27 of 83 results