Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Black Splash Guards with Stainless Steel Insert - SRW

Black Splash Guards with Stainless Steel Insert - SRW

SKU: CL3Z16A550T

$170.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Yakima Rooftop Fishing Rod Mount

Yakima Rooftop Fishing Rod Mount

SKU: VM1PZ7855100E

$199.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Super Duty Crew Cab 2012-2016 Black 3pc All Weather Rubber Floor Mats

Super Duty Crew Cab 2012-2016 Black 3pc All Weather Rubber Floor Mats

SKU: DC3Z2613300A

$150.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Heavy Duty Splash Guards Front or Rear Pair

Heavy Duty Splash Guards Front or Rear Pair

SKU: CL3Z16A550J

$110.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Black Heavy Duty Splash Guards Rear Pair for SRW

Black Heavy Duty Splash Guards Rear Pair for SRW

SKU: CL3Z16A550V

$110.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Super Duty 2012-2016 2pc Front All Weather Rubber Floor Mats

Super Duty 2012-2016 2pc Front All Weather Rubber Floor Mats

SKU: DC3Z2513086A

$110.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Super Duty DRW 2011-2025 Splash Rear Guard Pair w/ Black Ford Logo

SKU: HC3Z16A550J

$170.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Powered By Ford Performance Black Badge

Powered By Ford Performance Black Badge

SKU: M16098PBFPB

$125.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Super Duty 2017-2022 Chrome Lettering Hood Badge

Super Duty 2017-2022 Chrome Lettering Hood Badge

SKU: VHC3Z16606A

$109.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

...

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