Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Putco Smoke In-Channel Side Window Deflectors for Reg Cab

Putco Smoke In-Channel Side Window Deflectors for Reg Cab

SKU: VML3Z18246D

$59.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Super Duty 2017-2022 Aeroskin Black Textured Hood Deflector

Super Duty 2017-2022 Aeroskin Black Textured Hood Deflector

SKU: VKC3Z16C900A

$99.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Super Duty 2012-2016 w/Subwoofer 4pc Ebony Black Carpet Floor Mat Set for Super/Crew Cab w/Subwoofer

Super Duty 2012-2016 w/Subwoofer 4pc Ebony Black Carpet Floor Mat Set for Super/Crew Cab w/Subwoofer

SKU: CC3Z2813300AA

$100.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Super Duty 2011-2016 Molded Splash Guards Rear Pair w/ Lip Molding

Super Duty 2011-2016 Molded Splash Guards Rear Pair w/ Lip Molding

SKU: BC3Z16A550DB

$60.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

SuperCab Side Window Air Deflectors

SuperCab Side Window Air Deflectors

SKU: VGL3Z18246B

$89.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Thule Bike Frame Adapter

Thule Bike Frame Adapter

SKU: VDT4Z7855100E

$79.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Super Duty 2017-2025 Zinc Plated Wheel Locks for Hidden Lugs

Super Duty 2017-2025 Zinc Plated Wheel Locks for Hidden Lugs

SKU: HC3Z1A043B

$70.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Super Duty 2017-2022 Carbon Fiber Look Hood Lettering

Super Duty 2017-2022 Carbon Fiber Look Hood Lettering

SKU: VPC3Z9942528GA

$59.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Super Duty 2011-2016 Molded Splash Guards Front Pair w/ Lip Molding

Super Duty 2011-2016 Molded Splash Guards Front Pair w/ Lip Molding

SKU: BC3Z16A550GA

$60.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

...

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