Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Super Duty 2020-2022 Carbon Fiber Look Tailgate Lettering

Super Duty 2020-2022 Carbon Fiber Look Tailgate Lettering

SKU: VPC3Z9942528EA

$99.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Zinc Plated Wheel Locks for Hidden Lugs

Zinc Plated Wheel Locks for Hidden Lugs

SKU: FL1Z1A043A

$70.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Putco Chrome Side Window Trim, 4-Piece Kit for Super Cab w/Trailer Tow Mirrors

Putco Chrome Side Window Trim, 4-Piece Kit for Super Cab w/Trailer Tow Mirrors

SKU: VFL3Z5420049L

$99.00

Pickup Required

Pickup: Free at Dealer

Super Duty 2023-2025 VISCO Matte Black Speed Stripe

Super Duty 2023-2025 VISCO Matte Black Speed Stripe

SKU: VPC3Z6320000C

$69.00

Pickup Required

Pickup: Free at Dealer

Super Duty 2023-2025 Tailgate Letters - Electric Spice

Super Duty 2023-2025 Tailgate Letters - Electric Spice

SKU: VPC3Z9942528HC

$99.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Super Duty 2011-2016 Molded Splash Guards Front Pair

Super Duty 2011-2016 Molded Splash Guards Front Pair

SKU: BC3Z16A550FA

$60.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Super Duty 2017-2022 Black Tailgate Bed Liner

Super Duty 2017-2022 Black Tailgate Bed Liner

SKU: HC3Z99000A38CA

$80.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Super Duty 2023-2025 Hood Letter Inserts - Electric Spice

Super Duty 2023-2025 Hood Letter Inserts - Electric Spice

SKU: VPC3Z9942528FC

$69.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

VizuaLogic Bluetooth Game Controller

VizuaLogic Bluetooth Game Controller

SKU: VLL3Z19J317A

$69.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

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