Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Air Design® Black Roof Spoiler

                  Air Design® Black Roof Spoiler

                  SKU: VML3Z9944210A

                  $249.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025, In-Bed 7-Pin Wiring Harness for 5th Wheel & Gooseneck Hitches

                  Super Duty 2023-2025, In-Bed 7-Pin Wiring Harness for 5th Wheel & Gooseneck Hitches

                  SKU: PC3Z15A416D

                  $230.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 TruXedo Soft Roll Up Tonneau Cover for 6.75' Bed

                  Super Duty 2017-2025 TruXedo Soft Roll Up Tonneau Cover for 6.75' Bed

                  SKU: VHC3Z99501A42A

                  $409.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Left Drivers Side Retractable Side Step

                  Super Duty 2023-2025 Left Drivers Side Retractable Side Step

                  SKU: VPC3Z17A958D

                  $449.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Roof Mounted Ski/Snowboard Rack

                  Yakima Roof Mounted Ski/Snowboard Rack

                  SKU: VKB3Z7855100E

                  $389.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

                  Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

                  SKU: VM1PZ7855100K

                  $259.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  SKU: M1821UHR

                  $295.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Seat Covers, Rear Pet Floor Hammock

                  Seat Covers, Rear Pet Floor Hammock

                  SKU: VML3Z16123A00A

                  $259.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Super Crew 2023-2025 Air Design® Black Satin Door Molding Kit

                  Super Duty Super Crew 2023-2025 Air Design® Black Satin Door Molding Kit

                  SKU: VPC3Z1820049A

                  $389.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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