Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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RIGID® Off-Road Under Body/Rock White Light Kit

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SKU: M15200RUN

$415.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Interior Light Kit

Interior Light Kit

SKU: CL8Z13E700AA

$315.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Ford Perimeter Plus Vehicle Security System

Ford Perimeter Plus Vehicle Security System

SKU: DL3Z19A361A

$245.00

Shipping: Ships by Feb. 8

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100 Series 4 Button Remote Start System

100 Series 4 Button Remote Start System

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$375.00

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Remote Start System 100 Series Key Fob

Remote Start System 100 Series Key Fob

SKU: DA8Z19G364A

$375.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Ford Performance EZ-Up Tent Side Walls 10'

Ford Performance EZ-Up Tent Side Walls 10'

SKU: M1827W10A

$245.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

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