Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Maverick 2022-2025 Putco Polished Stainless Steel 4pc Door Sill Plates Kit

Maverick 2022-2025 Putco Polished Stainless Steel 4pc Door Sill Plates Kit

SKU: VNZ6Z99132A08B

$119.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Ford Performance Badge

Ford Performance Badge

SKU: M16098PBFP

$105.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Maverick 2022-2025 Putco Black Platinum B-Pillar Trim for Vehicles with Factory Keypad

Maverick 2022-2025 Putco Black Platinum B-Pillar Trim for Vehicles with Factory Keypad

SKU: VNZ6Z9920554C

$189.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Powered by Ford Classic Fender Badge

Powered by Ford Classic Fender Badge

SKU: M16098PBF

$155.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Yakima Rack Mounted Canoe Carrier

Yakima Rack Mounted Canoe Carrier

SKU: VKB3Z7855100D

$199.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Maverick 2022-2025 Putco Black Platinum B-Pillar Trim for Vehicles without Factory Keypad

Maverick 2022-2025 Putco Black Platinum B-Pillar Trim for Vehicles without Factory Keypad

SKU: VNZ6Z9920554A

$189.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

SKU: M19546A12

$150.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

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