Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Yakima Hitch-Mounted LongArm Bed Extender

Yakima Hitch-Mounted LongArm Bed Extender

SKU: VKB3Z99286A40D

$279.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Maverick 2022-2025 BedRug Sportliner with Tailgate Cover for 4.5' Bed

Maverick 2022-2025 BedRug Sportliner with Tailgate Cover for 4.5' Bed

SKU: VNZ6Z9900038A

$239.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Curt Fixed Hitch Mounted Basket

Curt Fixed Hitch Mounted Basket

SKU: VM1PZ19J353A

$259.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Underbody Illumination Courtesy Light Kit

Underbody Illumination Courtesy Light Kit

SKU: VP1PZ13D290A

$279.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Maverick 2022-2025 Crossbar Kit

Maverick 2022-2025 Crossbar Kit

SKU: NZ6Z9948016A

$315.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Maverick 2022-2025 Lund Bed Extender

Maverick 2022-2025 Lund Bed Extender

SKU: VNZ6Z99286A40A

$369.00

Pickup Required

Pickup: Free at Dealer

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

SKU: VM1PZ7855100AA

$429.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Maverick 2022-2025 Air Design® Satin Black Door Molding

Maverick 2022-2025 Air Design® Satin Black Door Molding

SKU: VNZ6Z1820049A

$329.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Maverick 2022-2025 Bed Tray Liner Kit

Maverick 2022-2025 Bed Tray Liner Kit

SKU: NZ6Z9900038B

$230.00

Pickup Required

Pickup: Free at Dealer

...

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