Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ford Performance 10x10" EZ-Up Tent

Ford Performance 10x10" EZ-Up Tent

SKU: M1827T10A

$935.00

Pickup Required

Pickup: Free at Dealer

Maverick 2024-2025 Leer Group Terrain Premium Low Profile Bed Cap - NON-RETURNABLE

SKU: VPZ6Z99501A42BM

$4,599.00 + $266.00 Installation

Yakima Low Profile Bed Rack

SKU: VKB3Z7855100G

$659.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Yakima HD Skyrise 2 Person Truck Bed Tent

Yakima HD Skyrise 2 Person Truck Bed Tent

SKU: VKB3Z99000C38D

$2,699.00

Pickup Required

Pickup: Free at Dealer

Yakima Roof Top 2 Person HD Tent

Yakima Roof Top 2 Person HD Tent

SKU: VM1PZ99000C38A

$2,199.00

Pickup Required

Pickup: Free at Dealer

Maverick 2022-2024 TAG Alto Blue TC SnugTop Sport Bed Cap, Paint Code L3 - NON-RETURNABLE

Maverick 2022-2024 TAG Alto Blue TC SnugTop Sport Bed Cap, Paint Code L3 - NON-RETURNABLE

SKU: VNZ6Z99501A42AE

$4,499.00 + $266.00 Installation

Maverick 2023-2024 Leer Group Atlas Blue Premium Low Profile Bed Cap, Paint Code B3 - NON-RETURNABLE

SKU: VPZ6Z99501A42BE

$4,599.00 + $266.00 Installation

Maverick 2022-2025 TAG Carbonized Gray SnugTop Sport Bed Cap, Paint Code M7 - NON-RETURNABLE

Maverick 2022-2025 TAG Carbonized Gray SnugTop Sport Bed Cap, Paint Code M7 - NON-RETURNABLE

SKU: VNZ6Z99501A42AJ

$4,499.00 + $266.00 Installation

Maverick 2025 Bed Slide for 4.5' Bed

Maverick 2025 Bed Slide for 4.5' Bed

SKU: VSZ6Z99113C37A

$2,099.00

Pickup Required

Pickup: Free at Dealer

...

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