Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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51 results

First Aid Kit with Ford Logo

SKU: VFL3Z19F515CA

$39.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ford Roadside Assistance Kit

Ford Roadside Assistance Kit

SKU: VFL3Z19F515AB

$59.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang Mach-E 2021-2024 Black 4pc All Weather Floor Liner Tray with Pony Logo

SKU: MJ8Z5813300AA

$205.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ford Soft Sided Folding Cargo Organizer

Ford Soft Sided Folding Cargo Organizer

SKU: HE5Z78115A00C

$90.00

Mustang Mach-E 2021-2024 Cargo Area Liner

Mustang Mach-E 2021-2024 Cargo Area Liner

SKU: MJ8Z58047A74AA

$160.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Dashcam with Rear Facing Camera Bundle

Dashcam with Rear Facing Camera Bundle

SKU: VHL3Z19G490K

$309.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

First Aid Kit With Ford Oval

First Aid Kit With Ford Oval

SKU: VNK4Z19F515B

$49.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

4K Ultra HD Dashcam with Rear Facing Camera Bundle

4K Ultra HD Dashcam with Rear Facing Camera Bundle

SKU: VNL3Z19G490D

$699.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang Mach-E 2021-2025 Charge Port Weather Kit

Mustang Mach-E 2021-2025 Charge Port Weather Kit

SKU: PK9Z10D802A

$90.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

1 - 9 of 51 results