Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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WIRE DIVIDERS: FORD LOGO: BLUE 4 TO 3 TO 2 WIRE

SKU: 302637

$22.00

Shipping: Ships by Jan. 11

Pickup: Free at Dealer

Chrome Breather Cap with Ford Racing Logo

SKU: M6766FRNVCH

$25.00

Shipping: Ships by Jan. 11

Pickup: Free at Dealer

VALVE COVER HOLD DOWN MINI-NUTS: CHROME

VALVE COVER HOLD DOWN MINI-NUTS: CHROME

SKU: 302315

$20.00

Shipping: Ships by Jan. 11

Pickup: Free at Dealer

FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

SKU: CM16098M50CJ

$40.00

Shipping: Ships by Jan. 11

Pickup: Free at Dealer

VALVE COVER HOLD DOWN WING NUTS:CHROME

VALVE COVER HOLD DOWN WING NUTS:CHROME

SKU: 302325

$35.00

Shipping: Ships by Jan. 11

Pickup: Free at Dealer

FORD SLANT EDGE BREATHER POLISHED

FORD SLANT EDGE BREATHER POLISHED

SKU: 302438

$45.00

Shipping: Ships by Jan. 11

Pickup: Free at Dealer

Black Breather Cap with Ford Racing Logo

SKU: M6766FRNVBK

$25.00

Shipping: Ships by Jan. 11

Pickup: Free at Dealer

VALVE COVER HOLD DOWN MINI-NUTS:BLACK CRINKLE FINISH

VALVE COVER HOLD DOWN MINI-NUTS:BLACK CRINKLE FINISH

SKU: 302316

$20.00

Shipping: Ships by Jan. 11

Pickup: Free at Dealer

VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

SKU: 302326

$27.00

Shipping: Ships by Jan. 11

Pickup: Free at Dealer

...

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