Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2023 Spare Tire Kit for V6, I4 and GT Coupe

                  Mustang 2015-2023 Spare Tire Kit for V6, I4 and GT Coupe

                  SKU: FR3Z1K007C

                  $350.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB TRED PRO RECOVERY BOARDS

                  ARB TRED PRO RECOVERY BOARDS

                  SKU: M1830RB

                  $275.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

                  SKU: M1821UHB

                  $295.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Mustang Ford Performance Strut Tower Brace

                  Mustang Ford Performance Strut Tower Brace

                  SKU: M20201MA

                  $260.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 Noah Style Coupe Full Vehicle Cover

                  Mustang 2015-2023 Noah Style Coupe Full Vehicle Cover

                  SKU: VFR3Z19A412B

                  $289.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 Black 4pc All Weather Floor Liner Tray with Pony Logo

                  Mustang 2015-2023 Black 4pc All Weather Floor Liner Tray with Pony Logo

                  SKU: HR3Z6313300AA

                  $205.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Mustang 2015-2021 IRS Super 8.8 Inch Ring and Pinion Set - 3.55 Ratio

                  Mustang 2015-2021 IRS Super 8.8 Inch Ring and Pinion Set - 3.55 Ratio

                  SKU: M420988355A

                  $285.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Mustang IRS Differential Cover

                  Mustang IRS Differential Cover

                  SKU: M4033G4

                  $465.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 HP Performance Pack Matte Black 19x10.5" Front Wheel

                  Mustang 2015-2023 HP Performance Pack Matte Black 19x10.5" Front Wheel

                  SKU: M1007DC19105MB

                  $350.00

                  Shipping: Ships by Apr 22
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