Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2015-2021 GT, I4 and V6 High-Flow K&N / Ford Performance Air Filter

Mustang 2015-2021 GT, I4 and V6 High-Flow K&N / Ford Performance Air Filter

SKU: M9601M

$65.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2015-2024 Jounce Bumper & Hardware Kit

Mustang 2015-2024 Jounce Bumper & Hardware Kit

SKU: M5570B

$55.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2015-2017 Coyote/GT350 Primary Timing Chain Set

Mustang 2015-2017 Coyote/GT350 Primary Timing Chain Set

SKU: M6004GT350PC

$85.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2015-2023 Matte Black Tri-Bar Stripe Kit

Mustang 2015-2023 Matte Black Tri-Bar Stripe Kit

SKU: VFR3Z6320000A

$79.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2015-2023 Track Sway Bar Bushing Kit

Mustang 2015-2023 Track Sway Bar Bushing Kit

SKU: M5490BKD

$85.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Remote Start System Bi-Directional Antenna Kit

Remote Start System Bi-Directional Antenna Kit

SKU: DL3Z15603C

$80.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2015-2023 Gloss White Speed Stripe Kit

Mustang 2015-2023 Gloss White Speed Stripe Kit

SKU: VFR3Z6320000D

$79.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

SKU: M6375A50C

$90.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang Ford Performance Dash Emblem

Mustang Ford Performance Dash Emblem

SKU: M1447A

$75.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

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