Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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2018-2020 MUSTANG REAR SEAT DELETE KIT

2018-2020 MUSTANG REAR SEAT DELETE KIT

SKU: M6346612GT

$1,030.00

Pickup Required

Pickup: Free at Dealer

Mustang 2019-2020 Adjustable Strut Mount Kit

Mustang 2019-2020 Adjustable Strut Mount Kit

SKU: KR3Z3D008A

$540.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang GT 2018-2021 Calibration with Cold Air Intake and Throttle Body

Mustang GT 2018-2021 Calibration with Cold Air Intake and Throttle Body

SKU: M9603M8B

$1,395.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang Convertible 2019-2023 California Special Full Car Cover

Mustang Convertible 2019-2023 California Special Full Car Cover

SKU: VKR3Z19A412B

$559.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang Mach 1 2015-2023 Handling Pack 19" X 10.5" & 19" X 11" Wheel Kit

Mustang Mach 1 2015-2023 Handling Pack 19" X 10.5" & 19" X 11" Wheel Kit

SKU: M1007KMACH1H

$1,550.00

Pickup Required

Pickup: Free at Dealer

Mustang GT350 2015-2020 Sway Bar and Spring Kit

Mustang GT350 2015-2020 Sway Bar and Spring Kit

SKU: M5700N

$1,125.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang 2011-2021 5.0L Coyote Forged Crank

Mustang 2011-2021 5.0L Coyote Forged Crank

SKU: M6303M50B

$585.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2015-2024 IRS Knuckle Kit with Toe Bearing

Mustang 2015-2024 IRS Knuckle Kit with Toe Bearing

SKU: M5970M

$565.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang 2015-2023 Street Sway Bar and Spring Kit

Mustang 2015-2023 Street Sway Bar and Spring Kit

SKU: M5700MA

$1,125.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

...

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