Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2015-2020 5.2L Coyote GT350 Oil Pan and Pump Kit

Mustang 2015-2020 5.2L Coyote GT350 Oil Pan and Pump Kit

SKU: M6675M52

$685.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang Coupe 2019-2023 California Special Full Car Cover

Mustang Coupe 2019-2023 California Special Full Car Cover

SKU: VKR3Z19A412C

$559.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang Shelby GT350 2016-2020 Rear Spoiler Track Pack

Mustang Shelby GT350 2016-2020 Rear Spoiler Track Pack

SKU: GR3Z6344210BC

$670.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang Coupe 2018-2020 Performance Pack Spoiler

Mustang Coupe 2018-2020 Performance Pack Spoiler

SKU: JR3Z6344210AB

$670.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2018+ 5.0L 4V TI-VCT Coyote Camshaft Drive Kit

Mustang 2018+ 5.0L 4V TI-VCT Coyote Camshaft Drive Kit

SKU: M6004A5018

$710.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang 2018-2021 Modified Bullitt™ Front Grille

Mustang 2018-2021 Modified Bullitt™ Front Grille

SKU: M8200MBA

$560.00

Pickup Required

Pickup: Free at Dealer

Mustang GT350 2016-2020 Brake Upgrade Kit

Mustang GT350 2016-2020 Brake Upgrade Kit

SKU: M2300AA

$3,450.00

Pickup Required

Pickup: Free at Dealer

Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Chrome Tips

Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Chrome Tips

SKU: M5200M8TCA

$1,950.00

Pickup Required

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Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

SKU: M5200M8TBA

$1,950.00

Pickup Required

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