Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2021-2023 Black & White Full Vehicle Cover for High Wing Models

Mustang 2021-2023 Black & White Full Vehicle Cover for High Wing Models

SKU: VMR3Z19A412G

$299.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2015-2021 Deck Lid Trim Panel

Mustang 2015-2021 Deck Lid Trim Panel

SKU: M16600MA

$240.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang GT500 2020 Ford Performance 55LB/HR Fuel Injector Set

Mustang GT500 2020 Ford Performance 55LB/HR Fuel Injector Set

SKU: M9593M55GT

$355.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2021-2023 Grey & Orange Full Vehicle Cover for Low Wing Models

Mustang 2021-2023 Grey & Orange Full Vehicle Cover for Low Wing Models

SKU: VMR3Z19A412D

$299.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2015-2023 HP Performance Pack Matte Black 19x11" Rear Wheel

Mustang 2015-2023 HP Performance Pack Matte Black 19x11" Rear Wheel

SKU: M1007DC1911MB

$360.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

2018-2023 5.0L Coyote Oil-Air Separator RH

2018-2023 5.0L Coyote Oil-Air Separator RH

SKU: M6766A50A

$225.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

2015-2025 MUSTANG FRONT STRUT MOUNT - ADJ CAMBER

2015-2025 MUSTANG FRONT STRUT MOUNT - ADJ CAMBER

SKU: M18183MDH

$410.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang 2015-2023 HP Performance Pack Matte Black 19x10.5" Front Wheel

Mustang 2015-2023 HP Performance Pack Matte Black 19x10.5" Front Wheel

SKU: M1007DC19105MB

$350.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang Short Throw Shifter Kit

Mustang Short Throw Shifter Kit

SKU: M7210M8C

$390.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

...

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