Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: JS7Z19A361A

                  $300.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Oxford White Quarter Window Louvers

                  Mustang 2018-2023 Air Design® Oxford White Quarter Window Louvers

                  SKU: VJR3Z63280B10CK

                  $269.00

                  Shipping: More inventory coming soon
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                  Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT without Spoiler

                  Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT without Spoiler

                  SKU: PR3Z5420000CA

                  $460.00

                  Shipping: More inventory coming soon
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                  Mustang 2024-2025 Air Design® Oxford White Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Oxford White Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AM

                  $359.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  FORD RACING 289-351 SLANT EDGE VALVE COVER GRAY

                  FORD RACING 289-351 SLANT EDGE VALVE COVER GRAY

                  SKU: 302137

                  $345.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Mustang 2011-2020 5.0L Coyote Roller Finger Follower Kit

                  Mustang 2011-2020 5.0L Coyote Roller Finger Follower Kit

                  SKU: M6564M50

                  $215.00

                  Shipping: More inventory coming soon
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                  Mustang 2018-2021 5.0L Coyote/10R80 Transmission High-Torque Mini Starter

                  Mustang 2018-2021 5.0L Coyote/10R80 Transmission High-Torque Mini Starter

                  SKU: M11000C50A

                  $320.00

                  Shipping: Ships by Apr 22
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                  Hub Kit with ARP Studs

                  Hub Kit with ARP Studs

                  SKU: M1104A

                  $430.00

                  Shipping: Ships by Apr 22
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                  2024-2025 MUSTANG 5.0L DUAL THROTTLE BODY INTAKE MANIFOLD

                  2024-2025 MUSTANG 5.0L DUAL THROTTLE BODY INTAKE MANIFOLD

                  SKU: M9424M50D

                  $500.00

                  Shipping: Ships by Apr 22
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