Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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4K Ultra HD Dashcam with Rear Facing Camera Bundle

4K Ultra HD Dashcam with Rear Facing Camera Bundle

SKU: VNL3Z19G490D

$699.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Portable Mini Fridge Freezer

Portable Mini Fridge Freezer

SKU: VLL3Z19J316A

$759.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang 2024-2025 Coverking® Dark Blue Full Vehicle Outdoor Cover for Dark Horse, Pedestal/High Spoiler

Mustang 2024-2025 Coverking® Dark Blue Full Vehicle Outdoor Cover for Dark Horse, Pedestal/High Spoiler

SKU: VRR3Z19A412N

$589.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Overland Exterior Area Lighting and Speaker

Overland Exterior Area Lighting and Speaker

SKU: VNL1Z18D906A

$549.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

ARB Dual Portable Air Compressor

ARB Dual Portable Air Compressor

SKU: M1830DAC

$975.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

ARB 47 QT FRIDGE/FREEZER

ARB 47 QT FRIDGE/FREEZER

SKU: M1830FRIDGE47

$1,050.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang 2024-2025 Coverking® Gray Full Vehicle Outdoor Cover for EcoBoost & GT Coupe, Low Spoiler

Mustang 2024-2025 Coverking® Gray Full Vehicle Outdoor Cover for EcoBoost & GT Coupe, Low Spoiler

SKU: VRR3Z19A412K

$589.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang 2011-2014 5.0L 4V TI-VCT Coyote Camshaft Drive Kit

Mustang 2011-2014 5.0L 4V TI-VCT Coyote Camshaft Drive Kit

SKU: M6004A504

$760.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang 2024-2025 Coverking® Black with Stripes Full Vehicle Indoor Cover for Dark Horse, Pedestal/High Spoiler

Mustang 2024-2025 Coverking® Black with Stripes Full Vehicle Indoor Cover for Dark Horse, Pedestal/High Spoiler

SKU: VRR3Z19A412F

$589.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

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