Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Keyless Entry Keypad for Vehicles without Factory Remote Start

Keyless Entry Keypad for Vehicles without Factory Remote Start

SKU: KB3Z14A626A

$125.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

FORD TOTAL CARE CLEANING KIT

FORD TOTAL CARE CLEANING KIT

SKU: MFPPCLEAN3

$160.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ford Performance 5.0 Smart Battery Charger & Maintainer

Ford Performance 5.0 Smart Battery Charger & Maintainer

SKU: M10300FP

$120.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

FORD EXTERIOR CLEANING KIT

FORD EXTERIOR CLEANING KIT

SKU: MFPPCLEAN2

$120.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ford Performance by WARN® Off-Road Recovery Kit

Ford Performance by WARN® Off-Road Recovery Kit

SKU: M1830FPORR

$130.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Powered By Ford Performance Black Badge

Powered By Ford Performance Black Badge

SKU: M16098PBFPB

$125.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ranger 2007-2010 4pc All Weather Rubber Floor Mats

Ranger 2007-2010 4pc All Weather Rubber Floor Mats

SKU: 6L5Z1313300A

$150.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ford Performance Badge

Ford Performance Badge

SKU: M16098PBFP

$105.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

SKU: M19546A12

$150.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

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