Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

SKU: VKB3Z7855100P

$499.00

Shipping: Ships by Dec. 5

Pickup: Free at Dealer

Ranger 2019-2023 Soft Roll up Tonneau Cover for 5.0' Bed

Ranger 2019-2023 Soft Roll up Tonneau Cover for 5.0' Bed

SKU: VKB3Z99501A42JB

$389.00

Shipping: Ships by Dec. 5

Pickup: Free at Dealer

Ranger 2019-2023 Front Captain's Chair Seat Covers in Charcoal Twill

Ranger 2019-2023 Front Captain's Chair Seat Covers in Charcoal Twill

SKU: VKB3Z15600D20B

$249.00

Shipping: Ships by Dec. 5

Pickup: Free at Dealer

2019-2023 RANGER "FORD" FRONT GRILLE

2019-2023 RANGER "FORD" FRONT GRILLE

SKU: M8200FRD

$250.00

Pickup Required

Pickup: Free at Dealer

Yakima Awning

SKU: VKB3Z99000C38E

$469.00

Shipping: Ships by Dec. 5

Pickup: Free at Dealer

Ranger 2019-2023 Lumen TouchLink Bed Lighting Kit

Ranger 2019-2023 Lumen TouchLink Bed Lighting Kit

SKU: VKB3Z13E754A

$249.00

Shipping: Ships by Dec. 5

Pickup: Free at Dealer

Ranger 2019-2023 Covercraft Carhartt Protective Front Captain's Chair Seat Covers in Gravel

Ranger 2019-2023 Covercraft Carhartt Protective Front Captain's Chair Seat Covers in Gravel

SKU: VKB3Z15600D20A

$299.00

Shipping: Ships by Dec. 5

Pickup: Free at Dealer

Ranger 2019-2023 Black Bedliner for 5.0' Bed

Ranger 2019-2023 Black Bedliner for 5.0' Bed

SKU: KB3Z9900038AB

$440.00

Pickup Required

Pickup: Free at Dealer

Ranger 2019-2023 Heavy Duty Impact Bed Mat for 5.0' Bed

Ranger 2019-2023 Heavy Duty Impact Bed Mat for 5.0' Bed

SKU: VKB3Z99112A15B

$249.00

Shipping: Ships by Dec. 5

Pickup: Free at Dealer

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