Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2023 Lund Bed Extender

                  Ranger 2019-2023 Lund Bed Extender

                  SKU: VKB3Z99286A40C

                  $379.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Thule Rack Mounted Folding Kayak Carrier

                  Thule Rack Mounted Folding Kayak Carrier

                  SKU: VM1PZ7855100D

                  $349.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Trailer Hitch 2" Receiver

                  Ranger 2019-2023 Trailer Hitch 2" Receiver

                  SKU: KB3Z19D520A

                  $435.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Yakima Telescoping 36-64" Bed Side Bars

                  Yakima Telescoping 36-64" Bed Side Bars

                  SKU: VKB3Z9955100F

                  $249.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Soft Roll up Tonneau Cover for 5.0' Bed

                  Ranger 2019-2023 Soft Roll up Tonneau Cover for 5.0' Bed

                  SKU: VKB3Z99501A42JB

                  $409.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  BRONCO/RANGER M220 REAR RING AND PINION 5.38 RATIO

                  BRONCO/RANGER M220 REAR RING AND PINION 5.38 RATIO

                  SKU: M4209538

                  $360.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Ranger 2019-2025 Rear Bench Seat Cover for Pets

                  Ranger 2019-2025 Rear Bench Seat Cover for Pets

                  SKU: VKB3Z7863812A

                  $429.00

                  Shipping: Ships by Apr 22
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                  Ranger SuperCrew 2019-2023 Satin Black Bolt On Look Fender Flares

                  Ranger SuperCrew 2019-2023 Satin Black Bolt On Look Fender Flares

                  SKU: VKB3Z16268B

                  $489.00

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                  Ranger SuperCrew 2019-2023 Lund Fender Flares

                  Ranger SuperCrew 2019-2023 Lund Fender Flares

                  SKU: VKB3Z16268F

                  $489.00

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