Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  M12 1.5 Black Lug Nut Vehicle Kit of 24

                  M12 1.5 Black Lug Nut Vehicle Kit of 24

                  SKU: M1012KBR

                  $160.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD TOTAL CARE CLEANING KIT

                  FORD TOTAL CARE CLEANING KIT

                  SKU: MFPPCLEAN3

                  $160.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD EXTERIOR CLEANING KIT

                  FORD EXTERIOR CLEANING KIT

                  SKU: MFPPCLEAN2

                  $120.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
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                  Yakima Rack Mounted Canoe Carrier

                  Yakima Rack Mounted Canoe Carrier

                  SKU: VKB3Z7855100D

                  $199.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
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                  Ranger 2019-2025 SuperCrew Smoke Low Profile Side Window Deflectors

                  Ranger 2019-2025 SuperCrew Smoke Low Profile Side Window Deflectors

                  SKU: VPB3Z18246A

                  $109.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 AeroSkin Hood Protector

                  Ranger 2024-2025 AeroSkin Hood Protector

                  SKU: VR1WZ16C900D

                  $109.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Badge

                  Ford Performance Badge

                  SKU: M16098PBFP

                  $105.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Cover King® Black Front NeoSupreme Protective Captain’s Chair Seat Covers for XL & XLT

                  Ranger 2024-2025 Cover King® Black Front NeoSupreme Protective Captain’s Chair Seat Covers for XL & XLT

                  SKU: VR1WZ15600D20C

                  $189.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
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                  Remote Start System 2-Button Fob with Confirmation

                  Remote Start System 2-Button Fob with Confirmation

                  SKU: JS7Z15K601B

                  $120.00

                  Shipping: Ships by May 2
                  Pickup: Free at Dealer
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