Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Explorer 2025, Lighted Front Grille Ford Oval

                  Explorer 2025, Lighted Front Grille Ford Oval

                  SKU: VRL2Z8213A

                  $309.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Bronco 4Dr 2021-2025 Bucking Bronco Bimini Top Black with Light Gray

                  Bronco 4Dr 2021-2025 Bucking Bronco Bimini Top Black with Light Gray

                  SKU: VM2DZ54500W00L

                  $419.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Maverick 2022-2025 Cargo Management System Kit - Includes Cleat Tie Down Kit

                  Maverick 2022-2025 Cargo Management System Kit - Includes Cleat Tie Down Kit

                  SKU: NZ6Z9955200A

                  $440.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Bronco 2021-2025 Black Premium Carpet 4-Piece Set Floor Mats

                  Bronco 2021-2025 Black Premium Carpet 4-Piece Set Floor Mats

                  SKU: N2DZ7813086BA

                  $205.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  F-150 2023-2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITH FRONT CAMERA FOR XLT

                  F-150 2023-2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITH FRONT CAMERA FOR XLT

                  SKU: VML3Z8A224H

                  $309.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang Mach-E 2021-2024 Air Design® Gloss Black Rear Deck Spoiler for GT, SEL, and Titanium Models

                  Mustang Mach-E 2021-2024 Air Design® Gloss Black Rear Deck Spoiler for GT, SEL, and Titanium Models

                  SKU: VPK9Z6344210A

                  $479.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Super Duty 2023-2025 Drop-in Bedliner for 6.75 Bed, Includes Tailgate Liner

                  Super Duty 2023-2025 Drop-in Bedliner for 6.75 Bed, Includes Tailgate Liner

                  SKU: PC3Z9900038AA

                  $450.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Off-Road Pair of Recovery Boards

                  Off-Road Pair of Recovery Boards

                  SKU: M1820FPRB

                  $265.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Bronco Sport 2021-2024 Neoprene Rear Seat Covers w/Armrest in Black

                  Bronco Sport 2021-2024 Neoprene Rear Seat Covers w/Armrest in Black

                  SKU: VM1PZ1863812E

                  $269.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
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