Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 Raptor 2017-2020 Lund Aeroskin Smoke Hood Deflector

F-150 Raptor 2017-2020 Lund Aeroskin Smoke Hood Deflector

SKU: VHL3Z16C900A

$89.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

M12X1.5 BLACK SECURITY LUG NUT KIT OF 5

M12X1.5 BLACK SECURITY LUG NUT KIT OF 5

SKU: M1A043B5

$75.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Tailgate Lettering For Vehicles w/o Tailgate Applique

Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Tailgate Lettering For Vehicles w/o Tailgate Applique

SKU: VPC3Z9942528A

$79.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Ford Performance Track Mat

Ford Performance Track Mat

SKU: M1822A8

$55.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

F-150 2021-2025 TufSkinz® Carbon Fiber Domed Tailgate Lettering Exterior Trim Kit

F-150 2021-2025 TufSkinz® Carbon Fiber Domed Tailgate Lettering Exterior Trim Kit

SKU: VPL3Z9942528A

$89.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

2021-2024 BRONCO G.O.A.T HOOD COWL DECAL

2021-2024 BRONCO G.O.A.T HOOD COWL DECAL

SKU: M1820BRH

$100.00

Shipping: More inventory coming soon

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F-150 2015-2025 Chrome Dual Sail Mirror Caps

F-150 2015-2025 Chrome Dual Sail Mirror Caps

SKU: VFL3Z17D742D

$79.00

Shipping: Ships by Feb. 9

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Mustang 2011-2023 5.0L Coyote Exhaust Manifold Gasket and Hardware Kit

Mustang 2011-2023 5.0L Coyote Exhaust Manifold Gasket and Hardware Kit

SKU: M9448M50

$80.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang Mach-E 2021-2025 Rear Bumper Protector

Mustang Mach-E 2021-2025 Rear Bumper Protector

SKU: MJ8Z17B807A

$100.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

...

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