Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Chrome Breather Cap with Ford Racing Logo

SKU: M6766FRNVCH

$25.00

Shipping: Ships by Feb. 9

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FORD SLANT EDGE BREATHER - BLACK/RED

FORD SLANT EDGE BREATHER - BLACK/RED

SKU: 302440

$45.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Black Flat Splash Guards Front or Rear Pair

Black Flat Splash Guards Front or Rear Pair

SKU: E6TZ16A550AA

$35.00

Shipping: Ships by Feb. 9

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FORD RACING LOGO AIR BREATHER CAP: PUSH-IN TYPE CHROME

SKU: 302215

$19.00

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BLACK FINISH AIR CLEANER NUT: MUSTANG LOGO

SKU: 302338

$17.50

Shipping: Ships by Feb. 9

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Mustang 1994-2004 Aluminum and Urethane Special Edition Mustang Dead Pedal

Mustang 1994-2004 Aluminum and Urethane Special Edition Mustang Dead Pedal

SKU: M2301C

$25.00

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VALVE COVER HOLD DOWN MINI-NUTS: CHROME

VALVE COVER HOLD DOWN MINI-NUTS: CHROME

SKU: 302315

$20.00

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7.3L GAS REAR MAIN SEAL RETAINER KIT

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SKU: M6335SD73

$45.00

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DIPSTICK KIT: ALUMINUM ANODIZED HANDLE, EMBOSSED FORD LOGO

SKU: 302400

$40.00

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