Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025 Bed Rails and Cleats for 5.5 Bed

                  F-150 2015-2025 Bed Rails and Cleats for 5.5 Bed

                  SKU: LL3Z2655200A

                  $375.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Bronco 2021-2024 Oxford White Passenger Assist Handle

                  Bronco 2021-2024 Oxford White Passenger Assist Handle

                  SKU: P2DZ78044E42AC

                  $240.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  4.6L 2V PERFORMANCE IMPROVEMENT INTAKE MANIFOLD

                  4.6L 2V PERFORMANCE IMPROVEMENT INTAKE MANIFOLD

                  SKU: M9424P46A

                  $375.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Super Duty 2023-2024 Left Drivers Side Retractable Side Step

                  Super Duty 2023-2024 Left Drivers Side Retractable Side Step

                  SKU: VPC3Z17A958D

                  $449.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Bronco 2024-2025 MOLLE Panel - Tailgate

                  Bronco 2024-2025 MOLLE Panel - Tailgate

                  SKU: VN2DZ99425B64D

                  $319.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Covercraft Front Captain's Chair Seat Covers in Charcoal

                  Covercraft Front Captain's Chair Seat Covers in Charcoal

                  SKU: VML3Z15600D20D

                  $239.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Bronco 4Dr 2021-2025 Front Garage Storage Bags

                  Bronco 4Dr 2021-2025 Front Garage Storage Bags

                  SKU: VM2DZ54502H07D

                  $259.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  FORD PERFORMANCE BRONCO RAPTOR DIFFERENTIAL COVER

                  FORD PERFORMANCE BRONCO RAPTOR DIFFERENTIAL COVER

                  SKU: M4033DR

                  $215.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  F-150 Crew Cab 2021-2025 Bushwacker Black Body Armor Rocker Panel Protection

                  F-150 Crew Cab 2021-2025 Bushwacker Black Body Armor Rocker Panel Protection

                  SKU: VML3Z1613208B

                  $269.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
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