Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2015-2023 Matte Black HP Performance Pack 19" x 9.5" & 19" x 10" Wheel Kit with TPMS Kit

Mustang 2015-2023 Matte Black HP Performance Pack 19" x 9.5" & 19" x 10" Wheel Kit with TPMS Kit

SKU: M1007KDC19MB

$1,435.00

Pickup Required

Pickup: Free at Dealer

Mustang Coupe 2015-2023 Rear Spoiler with Gurney Flap

Mustang Coupe 2015-2023 Rear Spoiler with Gurney Flap

SKU: M16600FP

$700.00

Pickup Required

Pickup: Free at Dealer

Mustang 2011-2021 5.0L Coyote Forged Crank

Mustang 2011-2021 5.0L Coyote Forged Crank

SKU: M6303M50B

$585.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

2024-2025 MUSTANG GT AND DARK HORSE SUPERCHARGER KIT

2024-2025 MUSTANG GT AND DARK HORSE SUPERCHARGER KIT

SKU: M6066M8800

$9,995.00

Shipping: More inventory coming soon

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F-150 2015-2020 LED Warning Strobes

F-150 2015-2020 LED Warning Strobes

SKU: VGL3Z13C788A

$699.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

F-150 2022-2025 Putco Bed MOLLE Panels for 5.5ft Bed - Front

F-150 2022-2025 Putco Bed MOLLE Panels for 5.5ft Bed - Front

SKU: VML3Z99425B64A

$649.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Bronco 2021-2023 18" Black Machined Face Wheel Kit

Bronco 2021-2023 18" Black Machined Face Wheel Kit

SKU: M1007KBB5

$1,241.87

Pickup Required

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Super Duty Crew Cab 2009-2016 Chromed Aluminum 5" Step Bars

Super Duty Crew Cab 2009-2016 Chromed Aluminum 5" Step Bars

SKU: BC3Z16450EA

$690.00

Pickup Required

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F-150 2015-2025 XLP Soft Roll-Up Tonneau Cover for 8.0 Bed

F-150 2015-2025 XLP Soft Roll-Up Tonneau Cover for 8.0 Bed

SKU: VJL3Z99501A42D

$579.00

Pickup Required

Pickup: Free at Dealer

...

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