Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2025, Lighted Front Grille Ford Oval

                  Maverick 2025, Lighted Front Grille Ford Oval

                  SKU: VSZ6Z8213A

                  $309.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Mustang 2024-2025 Air Design® Gloss Black Roof Spoiler

                  Mustang 2024-2025 Air Design® Gloss Black Roof Spoiler

                  SKU: VPR3Z6344210B

                  $369.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Ranger 2019-2023 Console Vault Vehicle Safe

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                  SKU: VKB3Z9906202A

                  $349.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Super Duty 2021-2022 Lighted Ford Oval Front LED with Front Camera

                  Super Duty 2021-2022 Lighted Ford Oval Front LED with Front Camera

                  SKU: VMC3Z8A224D

                  $309.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Thule Rack Mounted Folding Kayak Carrier

                  Thule Rack Mounted Folding Kayak Carrier

                  SKU: VM1PZ7855100D

                  $349.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  2015-2024 F-150 22"x9.5" SINGLE WHEEL - SINISTER BRONZE

                  2015-2024 F-150 22"x9.5" SINGLE WHEEL - SINISTER BRONZE

                  SKU: M1007S2295SB

                  $400.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  F-150 2024-2025, Retractable Bed Step

                  F-150 2024-2025, Retractable Bed Step

                  SKU: VRL3Z17A958A

                  $449.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Maverick 2022-2024 Air Design® Satin Black Tailgate Applique

                  Maverick 2022-2024 Air Design® Satin Black Tailgate Applique

                  SKU: VNZ6Z99425A34A

                  $309.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  F-150 2015-2024 Bed Tray for 8.0' Bed

                  F-150 2015-2024 Bed Tray for 8.0' Bed

                  SKU: JL3Z99112A15F

                  $250.00

                  Pickup Required
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