Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Remote Start System Ultra-Long-Range Extender Antenna Kit

Remote Start System Ultra-Long-Range Extender Antenna Kit

SKU: JS7Z15603A

$35.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Front Or Rear Flat Pair Splash Guards 2-Piece Set, w/Ford Oval Logo

SKU: FL3Z16A550C

$35.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2021-2025 TufSkinz Matte Black Grille Lettering

Bronco 2021-2025 TufSkinz Matte Black Grille Lettering

SKU: VN2DZ9942528AE

$49.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

SKU: VJL3Z10C744AS

$29.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Ford Racing High Performance Oil Filter

Ford Racing High Performance Oil Filter

SKU: CM6731FL820

$20.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Hitch Receiver Aluminum Cap w/ Bronco Logo

SKU: VM2DZ17F000A

$49.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco Gloss Black Rear Emblem

Bronco Gloss Black Rear Emblem

SKU: M1447BRB

$45.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2023 Lug Nut Kit

F-150 2015-2023 Lug Nut Kit

SKU: M1012FA

$25.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

NOCO Protective Carry Case for GB-70 Battery Jump Start Pack

NOCO Protective Carry Case for GB-70 Battery Jump Start Pack

SKU: VJL3Z10C744BS

$39.00

Shipping: Ships by Feb. 8

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...

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