Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2009-2014 Styleside Molded Splash Guards Rear Pair

F-150 2009-2014 Styleside Molded Splash Guards Rear Pair

SKU: 5L3Z16A550BAA

$60.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

C-MAX 2013-2018 Molded Splash Guards Front Pair

C-MAX 2013-2018 Molded Splash Guards Front Pair

SKU: AM5Z16A550A

$60.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Mustang 2015-2024 Knuckle to Toe Link Bearing Assembly

Mustang 2015-2024 Knuckle to Toe Link Bearing Assembly

SKU: M5A460M

$100.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Mustang 1964-2004 Hood Latch and Pin Kit

Mustang 1964-2004 Hood Latch and Pin Kit

SKU: M16700A

$55.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

BRONCO METHOD CENTER CAP - BRONZE

BRONCO METHOD CENTER CAP - BRONZE

SKU: M1096FPMBR

$60.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Mustang 2011-2020 Aluminum Automatic Transmission Pedal Kit

Mustang 2011-2020 Aluminum Automatic Transmission Pedal Kit

SKU: M2301BA

$95.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Ranger SuperCab 2019-2023 Matte Black Body Side Speed Stripe Kit

Ranger SuperCab 2019-2023 Matte Black Body Side Speed Stripe Kit

SKU: VKB3Z6320000B

$79.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

F-150 Reg. and SuperCab 2015-2020 Stainless Steel Door Sill Plates

F-150 Reg. and SuperCab 2015-2020 Stainless Steel Door Sill Plates

SKU: VFL3Z99132A08D

$99.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

F-150 2009-2010 Trailer Hitch Harness w/o Reverse Park Aid

F-150 2009-2010 Trailer Hitch Harness w/o Reverse Park Aid

SKU: 9L3Z15A416A

$100.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

...

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