Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2005-2014 Matte Black 18x8" Mesh Spoke Wheel

Mustang 2005-2014 Matte Black 18x8" Mesh Spoke Wheel

SKU: M1007P188MB

$190.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

Mustang 1996-2004 Ford Racing 9mm Spark Plug Wire Sets

Mustang 1996-2004 Ford Racing 9mm Spark Plug Wire Sets

SKU: M12259R464

$140.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

Ranger Crew Cab 2019-2023 Matte Black Body Side Sport Stripe Kit

Ranger Crew Cab 2019-2023 Matte Black Body Side Sport Stripe Kit

SKU: VKB3Z6320000C

$129.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

Flex 2013-2019 Carhartt Front Seat Covers in Taupe

Flex 2013-2019 Carhartt Front Seat Covers in Taupe

SKU: VEA8Z74600D20A

$189.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

FORD MUSTANG LOGO BLACK CRINKLE VALVE COVERS

SKU: 302101

$115.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

Mustang 1985-2014 8.8" Traction-Lok Rebuild Kit with Carbon Discs

Mustang 1985-2014 8.8" Traction-Lok Rebuild Kit with Carbon Discs

SKU: M4700C

$195.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

Bronco Sport 2021-2025 Side Retro Graphics, Mountain Design - Gray

Bronco Sport 2021-2025 Side Retro Graphics, Mountain Design - Gray

SKU: VM1PZ6320000C

$129.00

Shipping: More inventory coming soon

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Mustang 2005-2014 Hood Lift Kit with Laser Engraved Ford Performance Logo

SKU: M16826M

$105.00

Shipping: Ships by Feb. 11

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Transit Connect LWB 2014-2018 Cargo Area Liner

Transit Connect LWB 2014-2018 Cargo Area Liner

SKU: ET1Z6111600BA

$170.00

Shipping: Ships by Feb. 11

Pickup: Free at Dealer

...

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