Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Voxx Portable Rear Seat Entertainment

Voxx Portable Rear Seat Entertainment

SKU: VM1PZ10E947A

$1,019.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Ranger 2024-2025 REV Hard Roll-Up Bed Cover for 5ft Bed

Ranger 2024-2025 REV Hard Roll-Up Bed Cover for 5ft Bed

SKU: VR1WZ99501A42X

$1,349.00

Pickup Required

Pickup: Free at Dealer

ARB Jack

SKU: M1830JACK

$875.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 4Dr 2021-2025 Steel Full Body Bash Plate for vehicles with Modular Front Bumper

Bronco 4Dr 2021-2025 Steel Full Body Bash Plate for vehicles with Modular Front Bumper

SKU: MB3Z5D032E

$870.00

Pickup Required

Pickup: Free at Dealer

F-150 2025 Fender Flares

F-150 2025 Fender Flares

SKU: VRL3Z16268A

$559.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Explorer 2021-2023 Timberline Off-Road Light Kit

Explorer 2021-2023 Timberline Off-Road Light Kit

SKU: M15200KEGL

$545.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2021-2023 Sasquatch Fender Flare Kit

Bronco 2021-2023 Sasquatch Fender Flare Kit

SKU: M9164BFK

$555.00

Pickup Required

Pickup: Free at Dealer

F-150 2022-2025 Leer Group Hard Folding 4 Panel 5.5 Bed Cover

F-150 2022-2025 Leer Group Hard Folding 4 Panel 5.5 Bed Cover

SKU: VNL3Z84501A42A

$1,599.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 4Dr 2021-2025 Deluxe Raised Lid Cargo Area Enclosure

Bronco 4Dr 2021-2025 Deluxe Raised Lid Cargo Area Enclosure

SKU: VM2DZ78115A00D

$729.00

Pickup Required

Pickup: Free at Dealer

...

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