Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Expedition 2018-2020 Black 4pc All Weather Floor Liner Tray

Expedition 2018-2020 Black 4pc All Weather Floor Liner Tray

SKU: JL1Z7813300CB

$205.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2021-2025 Air Design® Black Roof Spoiler

F-150 2021-2025 Air Design® Black Roof Spoiler

SKU: VML3Z9944210A

$249.00

Pickup Required

Pickup: Free at Dealer

F-150 2021-2025 Air Design® Tailgate Spoiler

F-150 2021-2025 Air Design® Tailgate Spoiler

SKU: VML3Z9944210B

$249.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Ranger 2024-2025 TruXedo Soft Roll Up Bed Cover for 5ft Bed

Ranger 2024-2025 TruXedo Soft Roll Up Bed Cover for 5ft Bed

SKU: VR1WZ99501A42P

$419.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Super Duty 2017-2025 Bed Mat for 8.0' Bed

Super Duty 2017-2025 Bed Mat for 8.0' Bed

SKU: HC3Z99112A15B

$210.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Yakima Roof Mounted Ski/Snowboard Rack

Yakima Roof Mounted Ski/Snowboard Rack

SKU: VKB3Z7855100E

$389.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2021-2025 Console Vault Center Console In-Vehicle Safe

Bronco 2021-2025 Console Vault Center Console In-Vehicle Safe

SKU: VM2DZ9906202A

$339.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/o Camera

Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/o Camera

SKU: VN2DZ8A224A

$359.00

Shipping: Ships by Feb. 8

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Covercraft Carhartt Front Row Seat Covers 40/20/40 in Brown

Covercraft Carhartt Front Row Seat Covers 40/20/40 in Brown

SKU: VML3Z15600D20B

$289.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

...

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