Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang Mach-E 2021-2025 Charge Port Weather Kit

Mustang Mach-E 2021-2025 Charge Port Weather Kit

SKU: PK9Z10D802A

$90.00

F-150 2021-2025 Aeroskin II Textured Hood Deflector

F-150 2021-2025 Aeroskin II Textured Hood Deflector

SKU: VML3Z16C900B

$99.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Escape 2020-2024 Low Profile Side Window Air Deflectors

SKU: VLJ6Z18246A

$89.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Super Duty 2023-2025 Putco® Polished Stainless Steel Tailgate Lettering For Vehicles w/o Tailgate Applique

Super Duty 2023-2025 Putco® Polished Stainless Steel Tailgate Lettering For Vehicles w/o Tailgate Applique

SKU: VPC3Z9942528B

$69.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Super Duty 2017-2022 Front Molded Splash Guards with Ford Oval Logo

SKU: HC3Z16A550CB

$60.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Maverick 2022-2025 Horizontal Bed Net

Maverick 2022-2025 Horizontal Bed Net

SKU: NZ6Z9946046A

$70.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Expedition 2018-2024 Aeroskin Smoke Hood Deflector

Expedition 2018-2024 Aeroskin Smoke Hood Deflector

SKU: VJL1Z16C900B

$89.00

Shipping: Ships by Feb. 8

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Ash Cup Coin Holder with Lighter Element

Ash Cup Coin Holder with Lighter Element

SKU: ML3Z2504810AA

$75.00

Shipping: Ships by Feb. 8

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Mustang Mach-E 2021-2025 Aeroskin Smoke Hood Deflector

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SKU: VLJ8Z16C900A

$89.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

...

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