Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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NOCO GB-50 Battery Jump Start Pack

NOCO GB-50 Battery Jump Start Pack

SKU: VJL3Z10A765DS

$199.00

Pickup Required

Pickup: Free at Dealer

Dashcam

SKU: VHL3Z19G490C

$229.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

NOCO GB-40 Battery Jump Start Pack

NOCO GB-40 Battery Jump Start Pack

SKU: VJL3Z10A765AS

$139.00

Pickup Required

Pickup: Free at Dealer

Dashcam with Rear Facing Camera Bundle

Dashcam with Rear Facing Camera Bundle

SKU: VHL3Z19G490K

$309.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Locking Hitch Pin for 2" Receivers

Locking Hitch Pin for 2" Receivers

SKU: VML3Z19A326A

$25.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Curt Hitch Shackle Kit

Curt Hitch Shackle Kit

SKU: VLL3Z19A282A

$49.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Cross Bars 2pc Set

Cross Bars 2pc Set

SKU: JL1Z7855100AB

$175.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

4K Ultra HD Dashcam with Rear Facing Camera Bundle

4K Ultra HD Dashcam with Rear Facing Camera Bundle

SKU: VNL3Z19G490D

$699.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

NOCO GB-150 Battery Jump Start Pack

NOCO GB-150 Battery Jump Start Pack

SKU: VJL3Z10A765CS

$389.00

Pickup Required

Pickup: Free at Dealer

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