Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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2021 -2024 Bronco Classic Script Fender Badge Kit - Matte Black

2021 -2024 Bronco Classic Script Fender Badge Kit - Matte Black

SKU: M1447BSMB

$60.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Chrome Plated Wheel Locks for Exposed Lugs

Chrome Plated Wheel Locks for Exposed Lugs

SKU: EK4Z1A043A

$70.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

BRONCO REAR EMBLEM - MATTE BLACK

BRONCO REAR EMBLEM - MATTE BLACK

SKU: M1447BRMB

$80.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ford Performance by ARB Digital Tire Inflator

Ford Performance by ARB Digital Tire Inflator

SKU: M1830AIR

$80.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

SKU: M1A043A

$65.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

WARN Epic D-Ring Shackle

WARN Epic D-Ring Shackle

SKU: M1830EDS

$65.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

SKU: VJL3Z19J323AB

$79.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Envelope Style Cargo Net

Envelope Style Cargo Net

SKU: JL1Z7855066A

$70.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ford Performance Track Mat

Ford Performance Track Mat

SKU: M1822A8

$55.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

1 - 9 of 13 results