Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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4DR BRONCO HARD TOP

4DR BRONCO HARD TOP

SKU: M10500HT

$4,995.00

Shipping: Ships by Dec. 22

Pickup: Free at Dealer

Bronco 2021-2022 Ford Performance by WARN® Winch Kit

Bronco 2021-2022 Ford Performance by WARN® Winch Kit

SKU: M1821B

$1,050.00

Pickup Required

Pickup: Free at Dealer

BRONCO UNDERHOOD AIR COMPRESSOR KIT

BRONCO UNDERHOOD AIR COMPRESSOR KIT

SKU: M1830BRC

$975.00

Shipping: Ships by Dec. 22

Pickup: Free at Dealer

ARB 47 QT FRIDGE/FREEZER

ARB 47 QT FRIDGE/FREEZER

SKU: M1830FRIDGE47

$1,050.00

Shipping: Ships by Dec. 22

Pickup: Free at Dealer

ARB Dual Portable Air Compressor

ARB Dual Portable Air Compressor

SKU: M1830DAC

$975.00

Shipping: Ships by Dec. 22

Pickup: Free at Dealer

ARB Jack

ARB Jack

SKU: M1830JACK

$875.00

Shipping: Ships by Dec. 22

Pickup: Free at Dealer

Bronco Tailgate ARB Jack Mount

Bronco Tailgate ARB Jack Mount

SKU: M1830BM

$1,075.00

Shipping: Ships by Dec. 22

Pickup: Free at Dealer

Bronco 2021-2023 Carbon Fiber Grab Handle

Bronco 2021-2023 Carbon Fiber Grab Handle

SKU: M7220BCF

$1,030.00

Shipping: Ships by Dec. 22

Pickup: Free at Dealer

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