Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance F-Series White/Red Windshield Banner

                  Ford Performance F-Series White/Red Windshield Banner

                  SKU: M1820WR

                  $65.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2024 BRONCO G.O.A.T HOOD COWL DECAL

                  2021-2024 BRONCO G.O.A.T HOOD COWL DECAL

                  SKU: M1820BRH

                  $100.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2023 White and Red Ford Performance Windshield Banner

                  Mustang 2005-2023 White and Red Ford Performance Windshield Banner

                  SKU: M1820MR

                  $60.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Ford Performance Bronco Silver Windscreen Banner

                  Bronco 2021-2023 Ford Performance Bronco Silver Windscreen Banner

                  SKU: M1820BRS

                  $55.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Ford Performance Bronco White/Red Windscreen Banner

                  Bronco 2021-2023 Ford Performance Bronco White/Red Windscreen Banner

                  SKU: M1820BRR

                  $60.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Shelby GT500 2020-2021 Underhood Rain Hat Graphic

                  Mustang Shelby GT500 2020-2021 Underhood Rain Hat Graphic

                  SKU: M1620001HATBW

                  $65.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE DECAL SET

                  FORD PERFORMANCE DECAL SET

                  SKU: M1820FPBED

                  $55.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  F-Series Ford Performance Windshield Banner

                  F-Series Ford Performance Windshield Banner

                  SKU: M1820F15A

                  $60.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
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