Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Bronco 2021-2025 Bronze Rear Emblem Overlay

Bronco 2021-2025 Bronze Rear Emblem Overlay

SKU: M1447BEBR

$65.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2021-2023 Ford Performance Bronco Silver Windscreen Banner

Bronco 2021-2023 Ford Performance Bronco Silver Windscreen Banner

SKU: M1820BRS

$55.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 2005-2023 White and Red Ford Performance Windshield Banner

Mustang 2005-2023 White and Red Ford Performance Windshield Banner

SKU: M1820MR

$60.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang Ford Performance Dash Emblem

Mustang Ford Performance Dash Emblem

SKU: M1447A

$75.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang Shelby GT500 2020-2021 Underhood Rain Hat Graphic

Mustang Shelby GT500 2020-2021 Underhood Rain Hat Graphic

SKU: M1620001HATBW

$65.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-Series Ford Performance Windshield Banner

F-Series Ford Performance Windshield Banner

SKU: M1820F15A

$60.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 2011-2020 Aluminum Automatic Transmission Pedal Kit

Mustang 2011-2020 Aluminum Automatic Transmission Pedal Kit

SKU: M2301BA

$95.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang SVT Cobra 2007-2014 Snake Fender Emblems

Mustang SVT Cobra 2007-2014 Snake Fender Emblems

SKU: M1447C

$85.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

10 - 17 of 17 results