Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco Tube Door Shims

                  Bronco Tube Door Shims

                  SKU: M19008BTDS

                  $35.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Tube Door LH Door Latch

                  Bronco Tube Door LH Door Latch

                  SKU: M19008BTDL

                  $55.00

                  Shipping: Ships by March 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Tube Door Grab Handle

                  Tube Door Grab Handle

                  SKU: M19008BTDG

                  $55.00

                  Shipping: Ships by March 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2023 Tube Door Kit

                  Bronco 4Dr 2021-2023 Tube Door Kit

                  SKU: M19008BTD4

                  $2,500.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Tube Door RH Door Latch

                  Bronco Tube Door RH Door Latch

                  SKU: M19008BTDR

                  $55.00

                  Shipping: Ships by March 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2023 Tube Door Kit

                  Bronco 2Dr 2021-2023 Tube Door Kit

                  SKU: M19008BTD2

                  $1,575.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Tube Door Pull Strap

                  Bronco Tube Door Pull Strap

                  SKU: M19008BTDP

                  $25.00

                  Shipping: Ships by March 4
                  Pickup: Free at Dealer
                  Add to Cart
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