Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Super Duty WARN® Replacement Winch Rope

Super Duty WARN® Replacement Winch Rope

SKU: M1821TWR

$505.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco Hoop Step 2 Door

Bronco Hoop Step 2 Door

SKU: M16450BHS2

$965.00

Pickup Required

Pickup: Free at Dealer

Mustang 2015-2023 Track Pack Rear Spoiler

Mustang 2015-2023 Track Pack Rear Spoiler

SKU: M16600GT350A

$565.00

Pickup Required

Pickup: Free at Dealer

F-150 Crew Cab 2015-2023 Off-Road Running Board

F-150 Crew Cab 2015-2023 Off-Road Running Board

SKU: M16450FSORB

$1,100.00

Pickup Required

Pickup: Free at Dealer

Mustang GT500 2020-2022 Carbon Fiber Hood Vent Kit

Mustang GT500 2020-2022 Carbon Fiber Hood Vent Kit

SKU: M16612C20

$1,360.00

Pickup Required

Pickup: Free at Dealer

Maverick 2022+ Chase Rack

Maverick 2022+ Chase Rack

SKU: M19007MV

$750.00

Pickup Required

Pickup: Free at Dealer

Ranger Off-Road Hoop Steps

Ranger Off-Road Hoop Steps

SKU: M16450RTS

$650.00

Pickup Required

Pickup: Free at Dealer

Bronco 4Dr 2021-2023 Tube Door Kit

Bronco 4Dr 2021-2023 Tube Door Kit

SKU: M19008BTD4

$2,500.00

Pickup Required

Pickup: Free at Dealer

Mustang 2018-2021 Modified Bullitt™ Front Grille

Mustang 2018-2021 Modified Bullitt™ Front Grille

SKU: M8200MBA

$560.00

Pickup Required

Pickup: Free at Dealer

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