Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ranger 2019-2023 Red Pair of Tow Hooks

Ranger 2019-2023 Red Pair of Tow Hooks

SKU: M18954RA

$145.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang GT350 2015-2020 Hood Lift Kit with Laser Engraved Ford Performance Logo

SKU: M16826GT350

$120.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

2020-2022 SUPER DUTY WINCH ADAPTER BRACKET

2020-2022 SUPER DUTY WINCH ADAPTER BRACKET

SKU: M1821BR

$125.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 2015-2024 Tie Down Kit

Mustang 2015-2024 Tie Down Kit

SKU: M1700M

$145.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco Red Pair Tow Hooks

Bronco Red Pair Tow Hooks

SKU: M18954BR

$180.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang Rear Tow Hook Assembly

Mustang Rear Tow Hook Assembly

SKU: M17954RB

$120.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco Blue Tow Hooks Pair

Bronco Blue Tow Hooks Pair

SKU: M18954BB

$125.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Super Duty 2017-2023 Red Tow Hook Pair

Super Duty 2017-2023 Red Tow Hook Pair

SKU: M18954SDR

$195.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 2005-2014 Hood Lift Kit with Laser Engraved Ford Performance Logo

SKU: M16826M

$105.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

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