Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Focus 2000-2005 Suspension Kit

Focus 2000-2005 Suspension Kit

SKU: M3000ZX3

$400.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang 2015-2023 FR3 Track Suspension Single Front Service Strut

Mustang 2015-2023 FR3 Track Suspension Single Front Service Strut

SKU: M18001AG

$215.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Focus 2000-2005 Assembled Suspension Kit

Focus 2000-2005 Assembled Suspension Kit

SKU: M3000ZX3A

$480.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Focus SVT 2000-2005 Strut/Shock Kit

Focus SVT 2000-2005 Strut/Shock Kit

SKU: M18000ZX3

$265.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang GT 2015-2023 Performance Matte Black Rear Wheel 19x9.5" Pack

Mustang GT 2015-2023 Performance Matte Black Rear Wheel 19x9.5" Pack

SKU: M1007M1995B

$385.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 2005-2010 Front Lower Control Arm Upgrade Kit

Mustang 2005-2010 Front Lower Control Arm Upgrade Kit

SKU: M3075E

$470.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 2005-2023 Matte Black Performance Pack Front Wheel 19x9"

Mustang 2005-2023 Matte Black Performance Pack Front Wheel 19x9"

SKU: M1007M199B

$415.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

BRONCO 17" X 8.5" METHOD SINGLE WHEEL - MATTE BLACK

BRONCO 17" X 8.5" METHOD SINGLE WHEEL - MATTE BLACK

SKU: M1007M1785MB

$480.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 2015-2023 HP Performance Pack Matte Black 19x9.5" Front Wheel

Mustang 2015-2023 HP Performance Pack Matte Black 19x9.5" Front Wheel

SKU: M1007DC1995MB

$370.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

...

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