Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang Mach 1 2015-2023 Handling Pack 19" X 10.5" & 19" X 11" Wheel Kit

Mustang Mach 1 2015-2023 Handling Pack 19" X 10.5" & 19" X 11" Wheel Kit

SKU: M1007KMACH1H

$1,550.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Mustang 2015-2023 Matte Black HP Performance Pack 19" x 9.5" & 19" x 10" Wheel Kit with TPMS Kit

Mustang 2015-2023 Matte Black HP Performance Pack 19" x 9.5" & 19" x 10" Wheel Kit with TPMS Kit

SKU: M1007KDC19MB

$1,435.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Mustang Mach 1 2023 5-Spoke 19" X 9.5" & 19" X 10" Wheel Kit

Mustang Mach 1 2023 5-Spoke 19" X 9.5" & 19" X 10" Wheel Kit

SKU: M1007KMACH1S

$1,265.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Mustang 2015-2023 Matte Black HP Performance Pack 19" x 10.5" & 19" x 11" Wheel Kit with TPMS Kit

Mustang 2015-2023 Matte Black HP Performance Pack 19" x 10.5" & 19" x 11" Wheel Kit with TPMS Kit

SKU: M1007KDC19XMB

$1,820.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

MUSTANG GT 2015-2023 19" x 9" & 19" x 9.5" PERFORMANCE PACK WHEEL SET WITH TPMS KIT - MATTE BLACK

MUSTANG GT 2015-2023 19" x 9" & 19" x 9.5" PERFORMANCE PACK WHEEL SET WITH TPMS KIT - MATTE BLACK

SKU: M1007KM19XB

$1,655.00

Pickup Required

Pickup: Free at Dealer

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