Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  1. Performance Parts/
                  2. Driveline/
                  3. Clutch Related

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                  Clutch Related

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                  $51 - $100

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                  5 results
                  Mustang 1979-2004 V8 HD Throw-out Bearing

                  Mustang 1979-2004 V8 HD Throw-out Bearing

                  SKU: M7548A

                  $85.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  Mustang 1979-1993 V8 Clutch Linkage Upgrade Kit

                  Mustang 1979-1993 V8 Clutch Linkage Upgrade Kit

                  SKU: M7553A302

                  $75.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  Mustang 1979-2004 V6 and V8 Topside Clutch Adjuster

                  Mustang 1979-2004 V6 and V8 Topside Clutch Adjuster

                  SKU: M7554A

                  $85.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  Mustang 1982-1995 302/351 Bellhousing for Tremec 5-Speed

                  Mustang 1982-1995 302/351 Bellhousing for Tremec 5-Speed

                  SKU: M6392R58

                  $380.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  Mustang 1979-1993 302/351 T-5 Bellhousing

                  Mustang 1979-1993 302/351 T-5 Bellhousing

                  SKU: M6392E

                  $415.00

                  Shipping: Ships by Dec. 29
                  Pickup: Free at Dealer
                  1
                  1 - 5 of 5 results